Security Explained Simply
New to these complex security topics? Let us explain them.
A fisherman explains phishing
Who better than a fisherman to explain phishing attacks? Reel in his tips to protect yourself.
A magician explains card fraud
Abracadabra! Watch as a magician pulls back the curtain on card fraud and how you can guard against it.
A flight attendant explains travel scams
Buckle up and watch our flight attendant explain how to avoid travel scams the simple way.
A bouncer explains two-step verification
Our bouncer knows a thing or two about security. Watch her break down two-step verification in plain language.
A weather reporter explains cloud security
Wondering what cloud security has in common with predicting the weather? Our reporter makes it easy to grasp.
Our security features keep your money and data simply secure.
More than an app: A fully licensed bank
N26 is a fully licensed German bank. That means we have the same security regulations as any other bank. It also means your funds are protected up to €100,000 by the German Deposit Protection Scheme. But our security measures don't stop there.
Secure banking designed for today
Fully hosted in the cloud, we use artificial intelligence and machine learning to protect your account, fight financial crime and card fraud. It’s security technology you can trust.
You can always pay it safe
From biometric authentication to extra layers of protection like 3D Secure, you can always spend confidently with N26. Want extra peace of mind? Your account can only be paired with your own smartphone, and you get real-time push notifications on all account activity — no surprises.
Your money is in safe hands — yours
Get full control over the security of your account with customizable settings in your N26 app. Lock and unlock your card, change your PIN, set spending limits, and hide your sensitive data from prying eyes — instantly and effortlessly. It’s security your way.
How N26 keeps you and your money safe
Looking for reassurance that your money is protected? Deposit protection schemes help secure the money in your bank account.
Money laundering accounts for billions each year. Here’s how banks fight back with anti-money laundering processes to detect suspicious activity.
From deactivating bluetooth to locking your screen, we’ve got 5 essential tips for you to enjoy mobile banking with peace of mind.
What is N26?
N26 is a 100% mobile bank. We have a full European banking license, and offer a free bank account, plus premium accounts such as N26 Smart, N26 You and N26 Meta. For freelancers and the self-employed, we also offer business accounts that help you manage your business finances. All bank accounts are accessed online, allowing you to manage your banking transactions easily and securely via your smartphone—in real-time, and with no annoying paperwork.
Is N26 secure?
N26 operates with a full European banking license, which protects deposits up to €100,000, as directed under EU law. With 3D Secure and Mastercard Identity Check, as well as fingerprint and face recognition, your online payments are even better protected.
We want to offer you a secure banking experience—today and tomorrow. That’s why we work closely with financial institutions and communicate with authorities on a regular basis.
How can I increase security when banking online?
In addition to your N26 bank account’s advanced security features, you can take steps to further increase your security. Never write down your passwords or PIN, only log into your account from a device you trust, and only use your account when you have a secure WiFi connection. Additionally, to protect yourself from online fraud, avoid clicking on links in emails or text messages that seem suspicious. For more information on how to spot fraudulent behavior—and maintain your online banking security—check out our Security Guide.
Is it safe to do online banking from my phone?
N26 is a 100% mobile, fully licensed bank, which means that we provide the same level of security and follow the same regulations as traditional banks. Thanks to our European banking license, your money is protected up to €100,000 by the German Deposit Protection Scheme. At N26, we take extensive steps to keep you safe when banking online. 2-Factor-Authentication protects your account from being accessed by others, while 3D Secure technology encrypts your personal payment information when you shop online.
As an N26 customer, you’ll always have full control of and access to your funds. Plus, you can personalize your security settings, wherever you are. Lock or unlock your card, set spending limits, and much more with just a few taps in your N26 app.
How can I reach the N26 Customer Support team?
You can reach N26 Customer Support everyday from 7 a.m. CET to 11 p.m. CET via the support chat directly in your N26 app—even on Sundays and bank holidays.
The in-app chatbot can answer simple questions, and if you need more help, additional information is available at our N26 Support Center.
Premium customers also benefit from phone support via a direct hotline. Learn more about our bank accounts here.