FAQ Page

Question 1

I was an N26 customer, what happened to my account?

Accepted Answer

All N26 customers in the US have been sent a notification of account closure to the email address connected to their account. At this point, all accounts have been closed. If you had money in your account, we  issued a check to the address we have on file with your remaining account balance.

Question 2

I don't have access to my registered email address/registered mailing address, how do I contact you to collect my funds?

Accepted Answer

If you need further assistance, please contact N26 customer support at support@n26.com.

Question 3

Will I still be able to access my app and transaction details if my account was closed?

Accepted Answer

Unfortunately no. Now that all accounts are closed  you will not be able to log into the N26 app or website to access historic account information. Please note, any account information needed after account closure can be requested by emailing support@n26.com

Question 4

I have another question, how can I speak to customer service?

Accepted Answer

Please contact N26 customer support by emailing support@n26.com.

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FAQs

I was an N26 customer, what happened to my account?

I don't have access to my registered email address/registered mailing address, how do I contact you to collect my funds?

Will I still be able to access my app and transaction details if my account was closed?

I have another question, how can I speak to customer service?

FAQs

I was an N26 customer, what happened to my account?

I don't have access to my registered email address/registered mailing address, how do I contact you to collect my funds?

Will I still be able to access my app and transaction details if my account was closed?

I have another question, how can I speak to customer service?