What is phone insurance & how much does it cost?

With N26, you can sign up to on-demand N26 Insurance for smartphones on the N26 app, or choose a premium N26 Metal bank account that already includes phone insurance. Depending on the plan you choose, phone insurance covers the cost of your phone in the event of theft or damage.

But which plan is right for you? Consult our guide to find the coverage that fits your needs.

N26 Phone insurance app screen.
Phone insurance.

What is phone insurance?

Phone insurance is a policy that protects you from having to pay to replace or repair your mobile phone if it’s damaged, or stolen. In the event of a total damage, the insurer pays the cost of replacing or repairing your phone.

Damage coverage usually protects against issues like cracked screens, water damage, and operational errors. Theft coverage often includes financial compensation or replacement of the missing device.

How much does phone insurance cost?

N26 Insurance for smartphones starts from €6 per month, and discounts are offered if you sign up with an annual plan. The exact price of this on-demand phone insurance depends on the original price of your phone.

N26 Standard, N26 Smart, and N26 You customers can add N26 Insurance for smartphones to their accounts. If you’re an N26 Metal customer, your premium membership already includes phone insurance, offering you up to €1,000 coverage in the event of theft or damages to your mobile phone.

A person driving with a bike and using a smartphone.

Benefits of insuring your cell phone

Having a comprehensive phone insurance that covers theft and accidental damages—including cracked screens or spilling liquids damages—can save you a lot of heartache and hassle in the long run.

Enjoy peace of mind with on-demand N26 Insurance for smartphones, and stay protected against theft, device malfunctions, and accidental damages, including liquid damage. With an easy claims process for a repair, replacement, or a refund of your mobile phone, you won’t be out of action for long.

Added benefits with N26 Metal

With our premium N26 Metal and N26 Business Metal bank accounts, you’ll enjoy special offers from partner brands, an extensive insurance package for travel (including pandemic travel coverage), car rentals, e-bike or e-scooter hires, winter sports, and so much more.

Plus, N26 Metal and N26 Business Metal also includes phone insurance with up to €1,000 coverage for theft or damages—even if you didn’t pay for your phone with your N26 card.

How to claim phone insurance with N26

Whether you’re covered with N26 Insurance for smartphones, or have phone insurance as part of your premium N26 Metal or N26 Business Metal account, submitting a phone insurance claim is online, easy, and fuss-free. Make sure you have the proof of purchase on hand, and the police report you filed if your phone was stolen. Then simply open your N26 app, head to the insurance section in the ‘Explore’ tab, and tap on ‘Start claims process’ to initiate your claim process with our insurance partner.

What to do when your phone is stolen?

If your phone is stolen, immediately report the stolen device to your network provider so they can block anyone else from using it. You also need to report the theft to the nearest police station, and they will provide you with the police report that you’ll need to use when making an insurance claim with your policy provider. Just in case someone accesses your phone, we’d also recommend changing the passwords of any important accounts or apps.

What does phone insurance cover?

Both N26 Insurance for smartphones and the phone insurance included with N26 Metal or N26 Business Metal protects your device against theft and accidental damage, including liquid damages.This means that you’re covered for the cost of repairing or replacing your phone if it’s broken or stolen.

How much does phone insurance cost?

N26 Insurance for smartphones starts at €6 a month, and the final pricing depends on the original price of your mobile phone and whether you choose to pay monthly or yearly. With an N26 Metal or N26 Business Metal bank account, phone insurance is included in the premium membership, and covers theft and damages up to €1,000.

How to claim phone insurance?

When making a phone insurance claim, you’ll need to provide an official police report if your mobile phone was stolen, or details of the incident if it was damaged. You’ll also need to provide a proof of purchase, such as a receipt. You can initiate your phone insurance claim directly in the N26 app, before completing the claims process with our insurance provider.

Does N26 provide phone insurance?

If you have an N26 Standard, N26 Smart or N26 You bank account, you can insure your mobile phone in minutes from the N26 app via N26 Insurance. This on-demand phone insurance is offered in partnership with simplesurance GmbH. If you have a premium N26 Metal bank account, phone insurance is already included in your premium membership with up to €1,000 coverage against theft or damages to your mobile phone.

Currently, on-demand N26 Insurance is only available to N26 customers in Austria, Belgium, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Slovakia, Slovenia, Spain, and Germany.