What is phone insurance & how much does it cost?

With N26, you can choose an on-demand phone insurance or a subscription plan that already includes phone insurance. Depending on the plan you choose, phone insurance covers the cost of your phone in the event of theft or damage.

But which plan is right for you? Consult our guide below to find the coverage that fits your needs.

N26 Phone insurance app screen.
hand holding a smartphone with broken screen.

What is phone insurance?

Phone insurance is a policy that protects you from having to pay to replace or repair your mobile phone if it’s damaged, or stolen. In the event of a total damage, the insurer pays the cost of replacing or repairing your phone.

Damage coverage usually protects against issues like cracked screens, water damage, and operational errors. Theft coverage often includes financial compensation or replacement of the missing device.

How much does phone insurance cost?

N26 phone insurance starts from €6 per month, and the annual plan tends to be cheaper. It also depends on the model, age of your phone, and the extent of coverage you choose.

N26 Standard, Smart or You customers can add on-demand phone insurance to their accounts at an additional fee. If you’re an N26 Metal customer, your account already includes phone insurance, covering your phone for up to €1,000 in the event of theft or damage. The policy is included in the cost of your bank account.

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Benefits of insuring your cell phone

Some phone insurance policies offer add-ons such as battery replacement, overseas usage, content recovery, multiple device coverage, and unauthorized usage protection. Or find a plan with fast-track replacement, so you can get your new phone and be back online ASAP.

Added benefits with N26 Metal

With your N26 insurance policy, you can submit a claim whenever you need to. Make sure you have the proof of purchase on hand, as well as the police report you filed when it was stolen. Then open your N26 app, go to the Insurance section, tap ‘Make a claim.’ and contact the policy provider with all the information to make the insurance claim.

How to claim phone insurance with N26

With your premium N26 Metal and Business Metal phone insurance policy, you can submit a claim whenever you need to. Make sure you have the proof of purchase on hand, as well as the incident number from the police report you filed when it went missing. Then open your N26 app, click the Metal tab, and tap ‘Make a claim.’ For more help, visit our guide on how to make an insurance claim with N26.

What to do when your phone is stolen?

If your phone is stolen, immediately report the stolen device to your network provider so they can block anyone else from using it. You also need to report the theft to the nearest police station, and they will provide you with the police report that you’ll need to use when making an insurance claim with your policy provider. Just in case someone accesses your phone, we’d also recommend changing the passwords of any important accounts or apps.

What does phone insurance cover?

Standard mobile phone insurance usually protects against theft and accidental damage. This can include repairing a cracked screen, water damage and replacement or financial compensation if your smartphone is stolen.

How much does phone insurance cost?

Mobile phone insurance starts at €6 a month, depending on the value of the smartphone. With an N26 Metal account, smartphone insurance is included in the monthly price of the bank account, and covers theft and damage up to €1,000.

How to claim phone insurance?

When making a phone insurance claim you need to provide an official police report if it was stolen, or, details of the incident if it was damaged. You will also need proof of purchase. Contact the policy provider with all the information to make the insurance claim.

Does N26 provide phone insurance?

When you open an N26 Standard, Smart or You account, you can choose on-demand phone insurance. If you have an N26 Metal account, phone insurance is already included in your monthly membership fee, covering smartphone theft or damage up to €1,000.