Welcome to N26’s speak up portal
N26's speak up portal
You are in a trusted environment where you can report to us any serious administrative or ethical violations, criminal activity, as well as breaches of our Code of Conduct, Compliance, Data Privacy and Confidentiality policies. Remember that this is not a customer support channel.
At N26 we want to identify and resolve any possible serious administrative or ethical violations, criminal activity, as well as breaches of our Code of Conduct, Compliance, Data Privacy and Confidentiality policies, as quickly and efficiently as possible.
The whistleblowing channel is a fully confidential and anonymous reporting tool, if the user so wishes, which allows anyone to report such breaches without being subject to retaliation. To maximize the efficiency of the tool, remember that this channel is not the appropriate way to process contractual or commercial complains from suppliers, partners or customers. For all these purposes, we have other communication channels specially enabled for it.
Although you can contact the Independent Whistleblower Protection Authority directly to report such cases, and SEPBLAC in the event that these relate to Financial Crime (FC) matters, we would encourage you to raise any concerns you may have about the above internally beforehand in an environment where you can feel safe from bias or fear of retaliation.
From the day of receipt of the request, we will send you an acknowledgement within 7 days, and based on the information communicated an investigation will be carried out. This may require additional clarifications, which will be requested from the informant through the channel itself.
FAQs
- Who can use the speak up portal?
- Will my report be anonymous?
- Who receives the reports?
- What happens once I file a report?
- How is whistleblower confidentiality ensured?
- What is the process for reporting a case?