Imprint

This website is jointly provided by N26 GmbH and N26 Bank GmbH.

N26 GmbH

Rungestr. 22 (3. Hinterhof), 10179 Berlin, Germany
Commercial register number: Amtsgericht Charlottenburg - HRB 151080 B
VAT-ID: DE290735643
Managing directors: Valentin Stalf, Maximilian Tayenthal, Dr. Jan Kemper, Thomas Grosse
Imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082

N26 Bank GmbH, Sucursal en España

N26 Bank GmbH, Sucursal en España is the Spanish establishment of N26 Bank GmbH and is registered at the commercial registry Madrid under section 8, No. 675425 and establishment address of Calle de José Abascal, 41, 28003 Madrid, Spain.

N26 Bank GmbH

Rungestr. 22 (3. Hinterhof), 10179 Berlin, Germany
Commercial register number: Amtsgericht Charlottenburg - HRB 170602 B
VAT-ID: DE305957096
Managing directors: Maximilian Tayenthal, Thomas Grosse
Imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082

What3Words Address: ///snares.huddle.dished

Responsible supervisory authority

N26 Bank GmbH is authorised by Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) (Federal Financial Supervisory Authority). The Spanish Branch of N26 Bank GmbH is subject to limited regulation by Banco de España under registration number 1563. Details about the extent of our regulation by Banco de España are available from us on request.

Contact details of Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin):

Graurheindorfer Straße 108
53117 Bonn
and
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
poststelle@bafin.de
www.bafin.de

Extrajudicial Remedies for dispute settlement

N26 Bank GmbH is obligated to participate in a dispute settlement at a Dispute Resolution Body for consumers.

The following Bodies are competent for disputes arising from services offered according to Sec. 14 (1) No. 1-5 German Injunctions Act (Unterlassungsklagengesetz - UKlaG):

Schlichtungsstelle bei der Deutschen Bundesbank (Dispute Resolution Body at German Central Bank)
Postfach 10 06 02, 60006 Frankfurt am Main
Wilhelm-Epstein-Straße 14, 60431 Frankfurt am Main
https://www.bundesbank.de/de/service/schlichtungsstelle

The following Bodies are competent for disputes arising from services offered according to Sec. 14 (1) No. 6 and 7 UKlaG:

Schlichtungsstelle bei der Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
(Dispute Resolution Body at Federal Financial Supervisory Authority)
Referat ZR 3
Graurheindorfer Straße 108, 53117 Bonn
https://www.bafin.de/DE/Verbraucher/BeschwerdenStreitschlichtung/BeiBaFinbeschweren/BeiBaFinbeschweren_node.html

For the N26 Bank GmbH, Sucursal en España: Banco de España
Contact:
Banco de España - Institutions' Conduct Department
C/ Alcalá, 48
28014 Madrid
https://www.bde.es/bde/en/secciones/servicios/Particulares_y_e/Servicio_de_Recl/

European online dispute resolution platform

The European commission has set up an European online dispute resolution platform (ODR platform) under the following link: https://ec.europa.eu/consumers/odr/. A consumer may access the ODR platform for purposes of any extrajudicial settlement of disputes arising from online contracts for services concluded with a business established within the EU.

Information in context of insurance sales

N26 Bank GmbH is registered in the register of intermediaries as an insurance intermediary with a license pursuant to Sec. 34d (1) of the German Trade, Commerce and Industry Regulation Act (Gewerbeordnung - GewO) under the registered number D-EZ32-J43G4-43 at the Berlin Chamber of Commerce and Industry (Industrie- und Handelskammer Berlin).

Information on the intermediary:

N26 Bank GmbH
Rungestr. 22 (3. Hinterhof), 10179 Berlin, Germany
Commercial register number: Amtsgericht Charlottenburg - HRB 170602 B
VAT-ID: DE305957096
Imprint@n26.com
Internet-Chat Fax: +49 (0) 30 364285082

The competent supervisory authority is:

Industrie- und Handelskammer Berlin
Fasanenstraße 85
10623 Berlin
service@berlin.ihk.de
www.ihk-berlin.de/

Joint Supervisory Authority according to Sec. 11a (1) GewO:

Deutscher Industrie- und Handelskammertag (DIHK) e.V. Breite Straße 29
10178 Berlin
Phone: + 49 (0) 30 - 20 30 80
Fax: + 49 (0) 30 - 2 03 08 10 00
infocenter@berlin.dihk.de
Register access: www.vermittlerregister.info

Rules of professional conduct:

Sec. 34d GewO
Sec. 59-68 German Insurance Contract Act (Versicherungsvertragsgesetz - VVG)
Sec. 48b German Insurance Supervision Act (Versicherungsaufsichtsgesetz VAG)
German Insurance Intermediary Regulation (Versicherungsvermittlerverordnung - VersVermV)

The rules of professional conduct can be found on the website https://www.gesetze-im-internet.de provided by the German Federal Ministry of Justice.

Extrajudicial customer dispute resolution for insurers:

Versicherungsombudsmann e.V.
Postfach 08 06 32
10006 Berlin
Phone: +49 (0) 30 20 60 58 - 0
info@versicherungsombudsmann.de
www.versicherungsombudsmann.de

Ombudsmann Private Kranken- und Pflegeversicherung
Postfach 06 02 22
10052 Berlin
Phone: +49 (0) 800 2 55 04 44
ombudsmann@pkv-ombudsmann.de
www.pkv-ombudsmann.de

Journalistic-editorial offering

Kelly McConville, Rungestr. 22 (3. Hinterhof), 10179 Berlin is responsible for any journalistic-editorial content on our website pursuant to Sec. 55 (2) German Interstate Treaty on Broadcasting (Rundfunkstaatsvertrag- RStV).

Press inquiries

presse@n26.com
You can find our current press releases here.

Banks and authorities

officials.es@n26.com