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Product Manager - Engagement
Department:Product Management
Location:Barcelona
About the opportunity
As a Product Manager in the Engagement domain at N26, you will be responsible for driving key product initiatives relating to the core, everyday experiences for new and existing N26 customers after their account has been opened. You, along with the cross-functional team of Engineers, Designers, and User Researchers will be responsible for reducing the time to value for our customers by building an engaging in-app experience that helps them to really understand all the benefits that their new N26 account has to offer.
In this role, you will:
- Design seamless experiences that guide users toward their "aha" moments, ensuring they quickly discover the core value of the product.
- Continuously iterate on activation processes using user feedback and data-driven insights to improve conversion rates and reduce churn.
- Develop strategies to foster consistent, meaningful interactions that enhance user engagement and retention.
- Educate users about new features and use cases post-onboarding to maintain engagement over time
- Conduct A/B testing and analyze user behavior to refine activation flows and engagement strategies.
- Monitor KPIs such as signup-to-activation conversion rates, retention rates, and engagement metrics
- Work closely with design, engineering, marketing, and business teams to align activation and engagement strategies with business objectives.
What you need to be successful:
- 2+ years of experience in consumer-facing product management, ideally with mobile apps
- Fluent with product discovery techniques
- A passion for building world-class customer experiences
- A genuine love for collaboration and with great interpersonal skills
- A strong bias for action with a hands on attitude
- A data driven approach with at least basic data analytics skills
- Strong English language skills
What’s in it for you:
- Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
- Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
- As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
- Additional day of annual leave for each year of service.
- A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
- A relocation package with visa support for those who need it.