Head of Outsourcing & Business Continuity Management

About the opportunity

We're looking for a Head of BCM(Business Continuity) and (OSM) Outsourcing Management to join the CISO office team in Berlin. You'll play a key role in keeping our Business Continuity Management System (BCMS) and OMS  running smoothly and making sure we're always ready to tackle whatever comes our way.

In this role, you will:

• Mitigate Operational Risks: Utilize BCM’s incident response framework to minimize disruptions and ensure seamless operations during emergencies or crises.
• Steer Priorities in the CISO office: As part of the CISO Office leadership team, you will be responsible for forecasting your teams roadmap and ensure it aligns with the overall vision within the CISO Office, engaging with leadership to prioritize and act on key deliverables and maintaining clear and transparent communication channels
• Enhance Preparedness: Strengthen N26's emergency and crisis response capabilities to effectively manage unforeseen events.
• Drive Alignment and Standardization: Lead group-wide BCM and COSM alignment efforts for processes to ensure consistent and effective business continuity and outsourcing management across the organization that ensures a fast and amazing security experience. Drive the development and implementation of standardized policies, procedures, tools, and templates for both business continuity and outsourcing management to ensure a fast and amazing security experience.
• Promote Awareness: Foster a culture of resilience by ensuring all employees understand the importance of Business Continuity Management and Outsourcing Management and their individual roles in maintaining operational stability and security.
• Ensure Compliance: Take ownership of initiatives to ensure N26 meets all relevant business continuity and outsourcing compliance requirements, demonstrating a strong understanding of KWG, MaRisk, BAIT, EBA Guidelines, and DORA. Ensure N26's outsourcing governance framework, including internal policies, procedures, tools, templates, reporting mechanisms, and governance structures, is fully compliant with both internal and external regulatory demands, incl. structured 2nd Level controls.

What you need to be successful:

• Working experience (10+ years) in the BCM/CISO/Outsourcing Management field 
• Industry experience within Banking/Payment/Fintech Services or Technology
• Excellent communication skills; you strive to work in a young and growing company, and it is in your nature to find pragmatic solutions
• Ability to drive discovery processes for BCM and Outsourcing, an entrepreneurial vision, an autonomous attitude, and a ‘get things done’ approach
• Strong business acumen and the ability to understand risk from a broader business ownership perspective
• Excellent understanding of banks’ regulatory environment and internal control systems.
• Understanding of legislation affecting Outsourcing & Business Continuity Management; experiencing working to recognised standards – e.g. BSI 200-4, ISO 22301, DORA, BaFin BAIT, MaRisk etc
• Ability to influence the strategic direction of the organization by enabling company-wide improvement and compliance initiatives
• Excellent understanding of change management principles and toolset
• Experience in AWS cloud infrastructure environment (3+ years)
• B.Tech. or B.Sc. CS (or higher) is a plus
• English language proficiency required, German is a plus
• Collaborative approach and analytical skills to problem solving
• Able to quickly understand business processes and communicate effectively with a wide range of business leaders
• Relevant certification (such as ISO22301 or BSI200-4) preferred

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. 
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.    
• Additional day of annual leave for each year of service.  
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses. 
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.  We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

Equal Opportunities:

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential. We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.exp@n26.com.  Visit our website to learn more about Diversity, Equity, & Inclusion at N26.