Privacy Policy

Please find information on the collection, use and processing of personal data when visiting our social media pages here.

Imprint for Social Media Networks

This website and any content on our Facebook, Instagram, YouTube, TikTok, X (Twitter) and LinkedIn profile pages are jointly provided by N26 SE and N26 Bank SE. Providers pursuant to Sec. 5 (1) German Digital Services Act (Digitale-Dienste-Gesetz - DDG): N26 SE
Voltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 271693 B
VAT-ID: DE290735643
Management board: Michael Dargan (Chair), Marcus W. Mosen, Arnd Schwierholz, Jochen Klöpper
Supervisory board: Dr. Andreas Dombret (Chairperson), Stefan Ermisch (Deputy), Déborah Carlson-Burkart, Jörg Gerbig, Byron Haynes, Dr. Daniel Terberger
imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082 What3Words Address: ///mascot.trap.weep N26 Bank SE
Voltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 271697 B
VAT-ID: DE305957096
Management board: Michael Dargan (Chair), Arnd Schwierholz, Jochen Klöpper
Supervisory board: Dr. Andreas Dombret (Chairperson), Déborah Carlson-Burkart (Deputy), Stefan Ermisch, Byron Haynes, Dr. Daniel Terberger
imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082 Responsible supervisory authority
Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) (Federal Financial Supervisory Authority)
Graurheindorfer Straße 108
53117 Bonn
and
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
poststelle@bafin.de
www.bafin.de Extrajudicial dispute resolution
N26 Bank SE is obligated to participate in a dispute settlement at a Dispute Resolution Body for consumers. The following Bodies are competent for disputes arising from services offered according to Sec. 14 (1) No. 1-5 German Injunctions Act (Unterlassungsklagengesetz - UKlaG): Schlichtungsstelle bei der Deutschen Bundesbank (Dispute Resolution Body at German Central Bank)
Postfach 10 06 02, 60006 Frankfurt am Main
Wilhelm-Epstein-Straße 14, 60431 Frankfurt am Main https://www.bundesbank.de/de/service/schlichtungsstelle The following Bodies are competent for disputes arising from services offered according to Sec. 14 (1) No. 6 and 7 UKlaG: Schlichtungsstelle bei der Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) (Dispute Resolution Body at Federal Financial Supervisory Authority)
Referat ZR 3
Graurheindorfer Straße 108, 53117 Bonn
https://www.bafin.de/DE/Verbraucher/BeschwerdenStreitschlichtung/BeiBaFinbeschweren/BeiBaFinbeschwer European online dispute resolution platform
The European commission has set up an European online dispute resolution platform (ODR platform) under the following link: https://ec.europa.eu/consumers/odr/. A consumer may access the ODR platform for purposes of any extrajudicial settlement of disputes arising from online contracts for services concluded with a business established within the EU. Information in context of insurance sales
N26 Bank SE is registered in the register of intermediaries as an insurance intermediary with a license pursuant to Sec. 34d (1) of the German Trade, Commerce and Industry Regulation Act (Gewerbeordnung - GewO) under the registered number D-EZ32-J43G4-43 at the Berlin Chamber of Commerce and Industry (Industrie- und Handelskammer Berlin). Information on the intermediary: N26 Bank SE
Voltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 271697 B
VAT-ID: DE305957096
Imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082 The competent supervisory authority is: Industrie- und Handelskammer Berlin
Fasanenstraße 85
10623 Berlin
service@berlin.ihk.de
www.ihk-berlin.de/ Joint Supervisory Authority according to Sec. 11a (1) GewO: Deutscher Industrie- und Handelskammertag (DIHK) e.V.
Breite Straße 29
10178 Berlin
Phone: + 49 (0) 30 - 20 30 80
Fax: + 49 (0) 30 - 2 03 08 10 00
infocenter@berlin.dihk.de
Register access: www.vermittlerregister.info Rules of professional conduct: Sec. 34d GewO
Sec. 59-68 German Insurance Contract Act (Versicherungsvertragsgesetz - VVG)
Sec. 48b German Insurance Supervision Act (Versicherungsaufsichtsgesetz - VAG)
German Insurance Intermediary Regulation (Versicherungsvermittlerverordnung - VersVermV) The rules of professional conduct can be found on the website https://www.gesetze-im-internet.de provided by the German Federal Ministry of Justice. Extrajudicial customer dispute resolution for insurers: Versicherungsombudsmann e.V.
Postfach 08 06 32
10006 Berlin
Phone: +49 (0) 30 20 60 58 - 0
info@versicherungsombudsmann.de
www.versicherungsombudsmann.de Ombudsmann Private Kranken- und Pflegeversicherung
Postfach 06 02 22
10052 Berlin
Phone: +49 (0) 800 2 55 04 44
ombudsmann@pkv-ombudsmann.de
www.pkv-ombudsmann.de Journalistic-editorial offering
Crystal Goh, Voltairestraße 8, 10179 Berlin is responsible for any journalistic-editorial content on our website pursuant to Sec. 18 (2) German Media Treaty on Broadcasting (Medienstaatsvertrag - MStV). Press inquiries
presse@n26.com
You can find our current press releases here. Banks and authorities
officials.de@n26.com