Protecting yourself from phishing attacks
We explain what phishing is, how phishing works and how you can prevent phishing attacks on your bank account.
4 min read
What is phishing?
How does phishing work?
What are N26’s responsibilities to prevent phishing?
- Credit card number
- CVV/CVC
- Card expiration date
- Password
- Transfer PIN
- Card PIN
Security at N26
At N26, security is our priority. Discover a 100% mobile banking experience
Learn more about security at N26How do you protect yourself from phishing?
- Do not share your bank login with anyone, even if the person claims to be a bank employee.
- Choose an email provider that offers two-factor authentication as well as spam, malware and phishing filters and will display an alert if something looks suspicious.
- Only use your login on the official bank app (ie. N26 app link), never download the application from somewhere else.
- Copy and paste URLs from emails and check them before visiting.
- But particularly — don’t click on a link if you received an email that asks you to perform an action that you didn’t initiate (reset password, validate your account…)
- Always check a link before clicking on it. Hover over it to preview the URL, and look carefully for misspelling or other irregularities.
Here are some clues indicating a phishing attack that is after your bank information:
- Messages with misspellings and typos, multiple fonts or oddly-placed accents.
- Messages that claim to have your password attached. A bank should never send you your password as an attachment.
- Mismatched links. Hover over a link and make sure the link actually goes to the place shown in the email.
- Messages asking for your personal information. If you’re an N26 customer, we will never ask you for:
- Your account password
- Your social security number or tax identification number
- Your full credit card number or PIN
- Messages claiming that your account will be deleted or blocked unless you take immediate action.
What to do if things seem phishy?
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