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N26: we’re here for you, even while you’re at home

In light of recent developments with coronavirus, we find ourselves facing a difficult time. As a 100% mobile bank, our mission has always been to be with you for your everyday banking needs. Now more than ever, we’d like to reassure you that we are on your side and that our banking services remain unchanged.

Following advice from the World Health Organization (WHO) and guidelines from the Italian government, we strongly recommend that you limit social interactions and do not leave your home unless absolutely necessary. As your N26 account can be managed fully from your smartphone or computer, you’re covered at home for all your personal banking needs. Your account, along with all of its features, will continue to function as normal, and our Customer Service agents are still always available for any help you might need. Just open your N26 app and go to the “My account” section to use the chat function.

During moments like these, feeling anxious, sad, or lonely is perfectly normal. So we want to keep you company in the next few weeks: keep following us on our blog, Facebook and Instagram to find new articles and tips on how to manage your finances and everyday transactions, like our guide on how to protect yourself against social engineering. Don’t forget to check out the #N26acasa and use the hashtag if you’d like to get involved in the discussion.

In the meantime, please take the time to focus on yourself and your family’s health and wellbeing. We’re sending you our best wishes!

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