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Employee Communication Lead
Department:Communications & PR
Location:Berlin
About the opportunity
We’re seeking an Employee Communications Lead who can bring clarity, consistency, and creativity to our HR and employee-focused messaging, while partnering with other business functions to help them level up their communications. This role requires a strategic thinker who excels at simplifying complex topics into engaging stories, that can work across all levels of the organization, manage multiple stakeholders and deadlines, and keep calm in a crisis.In this role, you will work closely with a team of international communications experts in our Communications function, reporting to the Global Senior Manager for Internal Communication & Business Change. Your goal will be to ensure that our employee and candidate communications reflect our values, build trust, and create a great experience at every touchpoint.In this role, you will:
- Partner closely with HR and communications colleagues to align priorities, identify gaps, and establish a unified approach to employee communications that aligns with business objectives and brings cohesion to internal and external messaging.
- Bringing a consistent voice to key HR-related comms across touchpoints such as recruitment, onboarding, and lifecycle messaging.
- Improving clarity and accessibility of key documents and policies that employees need to thrive at N26.
- Use your exceptional copywriting skills to refine and enhance internal policies and materials, ensuring employees have a consistent and intuitive experience.
- Own the planning and execution of communications for key HR cycles, such as performance reviews, promotions, and other pivotal moments in N26ers journeys.
- Act as the primary comms partner for the People Team, supporting initiatives such as comms training and project launches with clear and engaging content.
- Collaborate cross-functionally to maintain a seamless tone of voice across our channels that builds a strong internal brand - reflected in consistent, impactful communication to employees - before expanding to external strategies.
- Drive the planning and content creation of people stories for our external channels (Linkedin and Instagram)
What you need to be successful:
Background:- Comprehensive experience in internal communications, people communications, and/or employer branding in a complex, hybrid, fast-paced environment across multiple markets.
- Bachelor degree studies in Communications, Business Management, Human Resources or related field. Other certifications or training relevant to the role will help you stand out.
- A mix of corporate and startup experience is preferred; if it’s in fintech or banking it’s a bonus.
- Previous experience working with works councils or unions in-house. If this experience was in Germany working directly with Works Councils, that’s a plus.
- Experience using social media to improve employer reputation.
- Strong verbal communication skills and native/first-language fluency in English, German language skills a plus.
- Excellent writing skills in English, where you can easily adapt your style for a range of internal and external stakeholders
- Exceptional ability to simplify complex topics and craft engaging, clear, and consistent messaging for diverse audiences at a variety of levels.
- A process-driven mindset with a sharp eye for detail and experience in managing projects.
- A proven track record of influencing senior stakeholders, and effectively working with diverse, cross-functional teams in a regulated environment.
- Excitement about creating communication assets that inspire, inform, and elevate the employee experience.
- Ability to demonstrate sound judgment and be able to deal with ambiguity and handle sensitive situations with poise. .
- Adaptable and flexible team player that is quick to assess and adjust to change with a solutions-minded approach
- You keep calm under pressure and take complete ownership of your tasks from start to finish
What’s in it for you:
- Accelerate your career growth by joining one of Europe’s most talked about disruptors .
- Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
- As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
- Additional day of annual leave for each year of service.
- A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and backgrounds.
- A relocation package with visa support for those who need it.