Strategy & Operations Associate - Engagement & Memberships

 

About the opportunity 

We are looking for a data-driven Strategy & Operations Associate to join our Grow & Engage business domain, focusing on Engagement and Memberships, where you will play a pivotal role in growing our customer base and memberships business. As part of our team, you’ll help shape strategic initiatives that drive growth, collaborating closely with cross-functional teams and leveraging data insights to inform key decisions. 

In this role, you will:

• Support the creation and refinement of the segment strategies, enabling decision and trade-off decision making.
• Prepare business cases to assess both initiatives and experiments impact.
• Conduct exploratory analyses to optimize P&L and inform the short and long-term product roadmap. 
• Proactively identify opportunities for optimization and innovation.
• Build reporting and tracking capabilities, and lead KPI reviews with cross-functional teams to monitor progress against goals.
• Enable Product teams to bring products to market by ensuring operational readiness.
• Become a central stakeholder for other departments, including Product & Tech, Data, Compliance, Legal, Finance, Operations, and Marketing.

 

What you’ll need to be successful:

Background: 

• Minimum of 3 years in fintech, banking, consulting, or startup environments.
• Bachelor’s degree in Finance, Accounting, Economics, Business Management, Mathematics, or related field from a top-tier institution.
• Proven experience in making data-driven recommendations and driving strategic outcomes through cross-functional collaboration.
• Proficiency in SQL, with the ability to independently source data and derive insights.
• Strong problem-solving ability to structure and define analyses to draw innovative conclusions.
• Effective visualization and storytelling skills for presenting insights.
• Interest and curiosity for the banking/fintech industry.
• Fluent in English.

If you're a motivated, detail-oriented individual with a passion for data analysis and driving business growth, we encourage you to apply!  

Traits:

• Actively help yourself (and others) be successful
• Continuously learn and challenge the status quo
• Think globally, act locally
• Strong bias for action
• Give and receive open, direct and timely feedback

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.   
• Additional day of annual leave for each year of service. 
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and backgrounds.
• A relocation package with visa support for those who need it.

Who we are:

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.  We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

Equal Opportunities:

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential. We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.exp@n26.com.  Visit our website to learn more about Diversity, Equity, & Inclusion at N26.