The following translation is provided for the customer’s convenience only. The original German text of the respective Terms and Conditions is binding in all respects. In the event of any divergence between the English and the German texts, constructions, meanings or interpretations, those of the German original shall govern exclusively.
(Version 1.1., Date 26.10.16)
Use of our website is usually possible without disclosure of personal data. If as any personal data are collected on our website, this is done as far as is possible on a voluntary basis. As a part of opening an account with N26 Bank GmbH (hereafter "N26 Bank") the following data, in particular, are collected, used and processed:
Date of birth
Place of birth
Identification document including
Date of issue
Your data will only be disclosed to third parties or otherwise transferred if this is necessary for the purposes of contract fulfilment or if you have previously consented to such.
We note that the transmission of data over the internet (e.g., when communicating via email) may present security gaps. Absolute protection of data against unauthorised access by third parties is not possible.
The use by third parties of contact details published in the context of an imprint obligation for the sending of unsolicited advertising and informational materials is hereby expressly prohibited. N26 Bank expressly reserves the right to legal action in the case of sending of unsolicited advertising information, such as spam emails.
Plugins of the social networking site, Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA),are integrated into our side. The Facebook plugins can be recognised on our site by the Facebook logo or the "Like-Button." An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
If you do not want Facebook to be able to associate your visit to our site to your Facebook user account, you must log out of your Facebook user account prior to visiting.
The website/app uses Google Analytics and Google Tag Manager, web analytics services of Google Inc. ("Google"). Google Analytics and Google Tag Manager use so-called "cookies," text files that are stored on your computer / smartphone to allow analysis of your website / app usage. Information generated by the cookie on your use of this website/app are usually transmitted to and stored on a Google server in the USA. On this website/app, however, your IP address is truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this site/app, Google will use this information to evaluate your use of the site, to compile reports on website activity and to further provide the website/app operator with other services related to website/app usage. IP addresses transmitted within the scope of Google Analytics and Google Tag Manager by your browser will not be merged with other data from Google.
Functions of the service, Twitter, are integrated into our website. These functions are provided by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. Through the use of Twitter and the "Re-Tweet" function, websites you visit are associated with your Twitter account and made known to other users. These data are also transmitted to Twitter.
You can change your privacy settings on Twitter in your account settings at http://twitter.com/account/settings
Our mobile apps use the usage evaluation and analysis technology, "adjust.io," a service provided by Adjust GmbH ("Adjust"). When you open the N26 app, adjust collects installation and event data, such as "app opened" or "account opened". We use this anonymised information to understand how our users interact with the N26 app and to analyse mobile ad campaigns. For such an analysis, Adjust uses your anonymised IDFA or Android ID, along with your anonymised IP and MAC address. It is not possible to identify you individually.
We use our email newsletter to inform you about us and our offers.
If you wish to receive the email newsletter, we require from you a valid email address. In addition, your prior express written consent is always necessary. We will verify that you are the holder of the specified email address or that the holder agrees to receive the email newsletter. Further data are not collected. These data are only used for sending the email newsletter and will not be disclosed to third parties.
By registering for the newsletter, we store your IP address and the date of registration. This storage is used solely as evidence in the case that a third party misuses an email address and registers to receive the newsletter without knowledge of the person authorised.
You may revoke your consent to the storage of data, email addresses and their use for sending the email newsletter at any time. The revocation can be made via a link in the newsletter itself or through notification via the contact details listed below.
We use retargeting and remarketing functions of third parties on our website. These technologies make it possible to respond to internet users who have visited our site with personalised advertisements on the websites of our partners. For this purpose, the respective retargeting and/or remarketing provider will store a cookie on your hard disk. Based on cookie technology, usage information is stored under a pseudonym, for example, which advertisements of ours that you have received or clicked and which advertisements you have viewed. The pseudonymous data are not at any time combined with your personal data and serve exclusively to enable advertising that relates to your interests.
You may object to the use of the following retargeting or remarketing provider by visiting the page for disabling cookies via the corresponding link:
Google AdWords: https://www.google.com/settings/ads/onweb/
Information, Changes, Corrections and Updates
You have the right to obtain information on the personal data that have been stored about you upon request, free of charge. In addition, you have the right to correct inaccurate data and to have your personal data blocked or deleted, insofar as no legal obligation to retain these data exists.
For this purpose, as well as for other questions relating to personal data, you can contact us any time via the contact information specified in the imprint.
Responsible Party and Revocation
The party responsible for the collection, processing and use of personal data in the sense of the Bundesdatenschutzgesetz (German Federal Data Protection Act) is:
N26 Bank GmbH, Klosterstrasse 62, 10179 Berlin
In this case, we will cancel further processing and use of your personal data, as well as block or delete these, as long as we are not obligated by statutory provisions to their further processing, and in particular, to their further storage. Please address your cancellation in writing to N26 Bank GmbH, Klosterstrasse 62, 10179 Berlin, or by email to firstname.lastname@example.org. Termination of an account agreement is not possible in this case.
This website is operated by: N26 Bank GmbH: Klosterstrasse 62, 10179 Berlin, registered with Amtsgericht Berlin Charlottenburg under commercial register number HRB 170602B.