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Product Designer

Department:UX - Customer Risk Lifecycle
Location:Berlin
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About the opportunity

Please Note: 
  • For ease of assessment, please include a portfolio alongside your CV in English when applying.

  • We accept portfolios in multiple formats (PDF, website, or online portfolio platform).

  • This is a mandatory requirement.
     
We are seeking a Product Designer with extensive experience in designing both complex internal systems and user-facing applications. Your mission will be to deeply understand the workflows, challenges, and goals of our users across multiple departments. By designing thoughtful, end-to-end experiences, you will empower them to do their best work. In this role, you will collaborate with cross-functional teams to strengthen our organisation through intelligent automation and deliver scalable value for customer risk lifecycle management. About  the team: You will be part of an ecosystem focused on keeping our user secure:
  • CRL: Customer Risk Lifecycle focuses on building a secure, compliant-by-design environment to manage the customer risk lifecycle through AI integration, internal system optimisation, and thoughtful app design. Our vision is to redefine the future of customer risk management to enable safe banking

In this role, you will:

  • Drive the end-to-end design process: Take responsibility for the entire design process from initial research with users to conceptualisation, design, testing, and validation of operational solutions.

  • Design for efficiency and effectiveness: Create solutions that prioritise usability, speed, and functionality for power users who interact with complex systems daily.

  • Simplify regulatory complexity: Transform compliance requirements into intuitive workflows, ensuring that security and risk management are native parts of the user experience.

  • Collaborate cross-functionally: Work together with Product Managers, Engineers, and operations leads to turn user insights into product opportunities.

What you need to be successful:

  • Experience: 3+ years of experience designing digital products, with a focus on both internal platforms and app design.

  • Systems thinking: Proven ability to solve for complexity and navigate system constraints and intricate user workflows.

  • User research: Experience conducting research with internal stakeholders and translating findings into actionable design solutions.

  • AI Familiarity: Understanding of how automation and AI can augment internal team capabilities.

  • User centricity: A user-centered mindset with a passion for solving practical, often messy, real world problems that involve system constraints, legacy infrastructure and complex user workflows.

  • Strategic design: Demonstrated understanding of how design can drive operational efficiency and solve internal process challenges.

  • Design advocacy: Ability to work collaboratively with non-design audiences and communicate design rationale and value clearly.

  • Analytical mindset: Proven ability to use data and user feedback to identify product opportunities and measure UX success.

Nice to have
  • Having deep expertise in architecting complex solutions for highly regulated environments like fintech, healthcare, and logistics. Experienced in designing both end-user mobile apps and secure internal tools, balancing complex operational requirements and strict compliance with an intuitive user experience

What’s in it for you:

  • Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
  • Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. 
  • As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.    
  • Additional day of annual leave for each year of service.  
  • A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, experiences, and backgrounds. 
  • A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.  We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.  Do you see yourself thriving in this role? We’d love to see your application even if you don’t meet 100% of the criteria. You may just be the right fit for this or other roles! Equal opportunities for all At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages. We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you! Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion
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