Strategy & Operations Manager - Payments

About the opportunity

We are looking for a business lead for our Payments segment. You will play a pivotal role in co-driving the segment strategy along with your product counterpart and ensuring the successful delivery of high impact initiatives with cross functional teams. 

• Do you have hands-on leadership experience leading EU payment projects?
• Do you love solving complex problems using SQL for data analysis, creating business cases, as well as P&L, and KPI monitoring?
• Do you enjoy complex project management and aligning with multiple stakeholders on complex payment products?

In this role, you will:

• Co-drive the creation and refinement of the segment strategies, enabling decision and trade-off decision making.
• Create business cases to assess both initiatives and experiments impact.
• Conduct exploratory analyses to optimize P&L.
• Lead KPI reviews with cross-functional teams to monitor progress against goals.
• Become a central stakeholder for other departments, including Product & Tech, Data, Compliance, Legal, Finance, Operations, and Marketing.
• Partner with other internal stakeholders and external vendors to implement, deploy & maintain payments product strategies and offerings.
• Track, analyse, and report on performance metrics to identify opportunities for product optimization.
• Lead projects from initial execution until go-live and then owning and optimising performance.

What you need to be successful:

Background: 

• Minimum of 5 years in fintech, banking, consulting, or startup environments, ideally have led a team already
• Bachelor’s degree in Finance, Accounting, Economics, Business Management, Mathematics, or related field from a top-tier institution.
• Proven experience in making data-driven recommendations and driving strategic outcomes through cross-functional collaboration.
• Good understanding of the global, EU and local payments landscape in markets N26 operates in. 
• Strong organizational skills with the ability to lead projects and reprioritize tasks in a fast-paced environment.

Skills: 

• Proficiency in SQL, with the ability to independently source data and derive insights.
• Effective visualization and storytelling skills for presenting insights.
• Interest and curiosity for the banking/fintech industry.
• Fluent in English.
• Ability to utilise AI tools effectively. 

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. 
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.    
• Additional day of annual leave for each year of service.  
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and backgrounds. 
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.  We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. Sounds good? Apply now for this position.

Equal Opportunities:

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential. We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.exp@n26.com.  Visit our website to learn more about Diversity, Equity, & Inclusion at N26.