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© N26 SE 2026

Legal DocumentsPrivacy PolicyCookie PolicyImprintUpdate cookie settings

Imprint

This website is jointly provided by N26 SE and N26 Bank SE.

N26 SE

Voltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 271693
VAT-ID: DE290735643
Management board: Michael Dargan (Chair), Jochen Klöpper, Aytac Aydin, Marc Heß
Supervisory board: Dr. Andreas Dombret (Chairperson), Stefan Ermisch (Deputy), Déborah Carlson-Burkart, Jörg Gerbig, Byron Haynes, Dr. Daniel Terberger, Marieke Flament, Dr. Andreas H. Tuczka
Imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082
What3Words Address: ///solution.teach.zone

N26 Bank SE

Voltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 271697
VAT-ID: DE305957096
Management board: Michael Dargan (Chair), Jochen Klöpper, Aytac Aydin, Marc Heß
Supervisory board: Dr. Andreas Dombret (Chairperson), Stefan Ermisch (Deputy), Déborah Carlson-Burkart, Jörg Gerbig, Byron Haynes, Dr. Daniel Terberger, Marieke Flament, Dr. Andreas H. Tuczka
Imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082

Responsible supervisory authority

Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
(Federal Financial Supervisory Authority)
Graurheindorfer Straße 108
53117 Bonn
and
Marie-Curie-Str. 24-26
60439 Frankfurt am Main
poststelle@bafin.de
www.bafin.de

Extrajudicial dispute resolution

N26 Bank SE is obligated to participate in a dispute settlement at a Dispute Resolution Body for consumers.The following Bodies are competent for disputes arising from services offered according to Sec. 14 (1) No. 1-5 German Injunctions Act (Unterlassungsklagengesetz - UKlaG):

Schlichtungsstelle bei der Deutschen Bundesbank
(Dispute Resolution Body at German Central Bank)
Postfach 10 06 02, 60006 Frankfurt am Main
Wilhelm-Epstein-Straße 14, 60431 Frankfurt am Main
https://www.bundesbank.de/de/service/schlichtungsstelle
The following Bodies are competent for disputes arising from services offered according to Sec. 14 (1) No. 6 and 7 UKlaG:

Schlichtungsstelle bei der Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
(Dispute Resolution Body at Federal Financial Supervisory Authority)
Referat ZR 3
Graurheindorfer Straße 108, 53117 Bonn
https://www.bafin.de/DE/Verbraucher/BeschwerdenStreitschlichtung/BeiBaFinbeschweren/BeiBaFinbeschweren_node.html

Information in context of insurance sales

N26 Bank SE is registered in the register of intermediaries as an insurance intermediary with a license pursuant to Sec. 34d (1) of the German Trade, Commerce and Industry Regulation Act (Gewerbeordnung - GewO) under the registered number D-EZ32-J43G4-43 at the Berlin Chamber of Commerce and Industry (Industrie- und Handelskammer Berlin).Information on the intermediary:

N26 Bank SE
Voltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 271697
VAT-ID: DE305957096
Imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082
The competent supervisory authority is:

Industrie- und Handelskammer Berlin
Fasanenstraße 85
10623 Berlin
service@berlin.ihk.de
www.ihk-berlin.de/
Joint Supervisory Authority according to Sec. 11a (1) GewO:

Deutscher Industrie- und Handelskammertag (DIHK) e.V.
Breite Straße 29
10178 Berlin
Phone: + 49 (0) 30 - 20 30 80
Fax: + 49 (0) 30 - 2 03 08 10 00
infocenter@berlin.dihk.de
Register access: www.vermittlerregister.info
Rules of professional conduct:

Sec. 34d GewO
Sec. 59-68 German Insurance Contract Act (Versicherungsvertragsgesetz - VVG)
Sec. 48b German Insurance Supervision Act (Versicherungsaufsichtsgesetz VAG)
German Insurance Intermediary Regulation (Versicherungsvermittlerverordnung - VersVermV)
The rules of professional conduct can be found on the website https://www.gesetze-im-internet.de provided by the German Federal Ministry of Justice.Extrajudicial customer dispute resolution for insurers:

Versicherungsombudsmann e.V.
Postfach 08 06 32
10006 Berlin
www.versicherungsombudsmann.de
Ombudsmann Private Kranken- und Pflegeversicherung
Postfach 06 02 22
10052 Berlin
Phone: +49 (0) 800 2 55 04 44
ombudsmann@pkv-ombudsmann.de
www.pkv-ombudsmann.de

Journalistic-editorial offering

Crystal Goh, Voltairestraße 8, 10179 Berlin is responsible for any journalistic-editorial content on our website pursuant to Sec. 18 (2) German Media Treaty on Broadcasting (Medienstaatsvertrag - MStV).

Press inquiries

presse@n26.com
You can find our current press releases here.

Banks and authorities

officials.de@n26.com