Our ESG Journey: Creating Long-Term Value at N26

At N26, our vision is to change the world’s relationship with money for the better. As a fully digital bank, we know that innovation and sustainability must go hand in hand.
3 min read
At N26, our vision is to change the world’s relationship with money for the better. As a fully digital bank, we know that innovation and sustainability must go hand in hand. Building the bank the world loves to use means not only offering products that make everyday banking easy, but also ensuring our growth positively impacts individuals, communities, and the environment we operate in.

Our ESG Journey

When we began looking at Environmental, Social and Governance (ESG) factors more systematically, we focused on a single question: What matters most when it comes to the impact that N26 can have on the world? This has formed the foundation of our sustainability strategy.Since then, we have developed this into a structured and forward-looking ESG program. This includes conducting regular double materiality assessments to understand our most significant impacts, risks, and opportunities, embedding ESG considerations into decision-making across teams, and taking measurable steps to reduce our own carbon footprint. Our approach goes beyond meeting regulatory requirements. For us, ESG is about building resilience and trust, so that N26 can serve customers responsibly and sustainably, and contribute positively to society and the environment over the long run.

Why ESG Matters

As a digital bank at the intersection of finance and technology, we engage with a wide range of stakeholders – from customers and colleagues to regulators, partners, and investors. Their expectations go beyond seamless banking, and rightly so. They also expect responsibility, transparency and sustainability in our business practices.ESG helps us deliver on that. It ensures we manage risks responsibly, seize opportunities to innovate sustainably, and create long-term value for everyone connected to N26.

Tracking Our Progress

To provide transparency on our efforts, we have published our 2024 ESG report, bringing together the initiatives we have launched across environmental, social, and governance topics.Inside the report, you will find:
  • Double Materiality: An overview of our 2024 double materiality assessment, highlighting the sustainability matters that are most material to N26.
  • Environmental: Our approach to climate impact, how we aim to support customers in making sustainable choices, and details on our carbon emissions – which we reduced by 17.3% in 2024 compared to 2023.
  • Social: Insights into our people and culture, our Diversity, Equity and Inclusion Action Plan, transparent reporting on employee data, our contribution to financial inclusion with free Standard Accounts and accessible investment products, and our ongoing commitment to data protection. 
  • Governance: How we are strengthening corporate culture, reinforcing measures against corruption and financial crime, and embedding ethical use of AI through our newly established AI Ethics Committee.

Explore the full report* for all the details: 👉 N26 ESG Report 2024

Looking Ahead

Our goal is to integrate ESG into every part of our business. In 2025 and beyond, we are continuing to build on what we have started: strengthening policies and expanding initiatives - such as new product features, measuring our financed emissions, and new DEI programs - that drive measurable impact across climate, inclusion, governance, and other areas. It’s a long-term journey, and we are committed to increasing the positive impact we have, reporting openly on our progress, and keeping stakeholders transparently informed.* Please note that the report itself is only available in English.

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