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Senior Salesforce Administrator

Department:
Tech
Location:
Berlin-Mitte
See Kat talk about her role at N26

We are The Mobile Bank.

Our vision is to build a bank the world loves to use.

Technology and design empower everything we do.

N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has over 800 employees and over 2.3 million customers in 24 countries. N26 has raised more than $215 million from renowned investors including Allianz X, Tencent Holdings Limited, Li Ka-Shing’s Horizons Ventures, Peter Thiel’s Valar Ventures, members of the Zalando management board and Earlybird Venture Capital.

Once here you will

  • Handle administrative requirements for the European salesforce organization
  • Provide guidance and best practices to a team of junior administrators, building towards a scalable instance
  • Play a fundamental role in the experienced team in charge of our Salesforce instance
  • Build functionality and provide support to users from our Operations and Customer Service departments in close collaboration with our Salesforce engineering team
  • Play a role in planning and designing new features, as well as maintaining our existing customizations
  • Configure custom and packaged integrations with other internal and third-party systems
  • Own milestones, keeping up a high velocity in a fast-paced environment, delegating work when necessary.
  • Proactively modify and enhance existing tools for the departments we support, and always look to identify other teams that would benefit from our support.
  • Manage User Acceptance Testing of major and minor releases

Your Profile

  • Advanced Administrator certification with 2+ years working in Salesforce administration
  • Strong communication skills and leadership qualities
  • In-depth knowledge of the Salesforce Service Cloud platform best practices, the available declarative functionality, data structures, and limitations, Salesforce Lightning
  • Understanding of Salesforce architecture (triggers, classes, lightning components)
  • Service attitude and customer focus
  • English-speaking (full professional proficiency)

What We Offer

  • High degree of autonomy
  • Crucial role in a highly motivated, talented team
  • Individual Professional Development Budget
  • Your choice of a new Mac or Windows laptop
  • Flat hierarchy and open communication

Sound good? Send us your application online, and we’ll get back to you soon.