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CRM Manager

Department:
Marketing
Location:
Berlin

We are The Mobile Bank.
Our vision is to build a bank the world loves to use.
Technology and design empower everything we do.

N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has more than 430+ employees and more than 1 million customers in 17 countries. N26 has raised more than $215 million from renowned investors including Allianz X, Tencent Holdings Limited, Li Ka-Shing’s Horizons Ventures, Peter Thiel’s Valar Ventures, members of the Zalando management board and Earlybird Venture Capital.

Once here you will

  • As part of our customer lifecycle team, you will be responsible for the journey of N26 customers, including planning and implementing campaigns across our 17 European markets and 5 supported languages to activate, engage, and reactivate customers
  • You will utilize a variety of contact channels including email, mobile push notifications, in-app messages, direct mail, and others
  • You will work closely with our data/analytics team to define customer segments to target with specific messages, and to forecast the impact your initiatives will achieve
  • You will work closely with our country marketing managers to devise campaigns that resonate particularly well with specific geographic target groups

What you will bring along 

  • Minimum Bachelor’s Degree or equivalent
  • You have at least 2-4 years in a similar role at a company with a primarily online/mobile consumer target
  • You are able to create email templates in HTML
  • You are passionate about online marketing and CRM in particular – you have good insight into the messages and targeting to reach specific goals
  • You have a good combination of analytic/segmentation/forecasting skills, and also communication/messaging skills
  • You enjoy technology and you are comfortable with online/CRM/analytic tools and platforms which you will use daily in your work
  • You can work well independently but also work well with a broader team and multiple departments
  • You are fluent in English. Proficiency in an additional major European language would be a bonus

What we offer

  • High degree of autonomy
  • Working with international, highly engaged peers
  • Flat hierarchy and open communication
  • Getting things done attitude
  • Keep up to date with our InsideN26 Magazine
  • A stack of the most modern technologies
  • Exciting challenges
  • Find a career path. Not just a job. Some of our benefits and rewards can be found on our careers website.

Sound good? Send us your application online, and we’ll get back to you soon.