Imprint
This website is jointly provided by N26 SE and N26 Bank SEVoltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 271693 B
VAT-ID: DE290735643
Registered capital: 147,358.00€
Management board: Michael Dargan (Chair), Jochen Klöpper, Aytac Aydin, Marc Heß
Supervisory board: Dr. Andreas Dombret (Chairperson), Stefan Ermisch (Deputy), Déborah Carlson-Burkart, Jörg Gerbig, Byron Haynes, Dr. Daniel Terberger, Marieke Flament, Dr. Andreas H. Tuczka
Imprint@n26.com
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Fax: +49 (0) 30 364285082
What3Words Address: ///solution.teach.zoneVoltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 271697 B
VAT-ID: DE305957096
Registered capital: 120,000€
Management board: Michael Dargan (Chair), Jochen Klöpper, Aytac Aydin, Marc Heß
Supervisory board: Dr. Andreas Dombret (Chairperson), Stefan Ermisch (Deputy), Déborah Carlson-Burkart, Jörg Gerbig, Byron Haynes, Dr. Daniel Terberger, Marieke Flament, Dr. Andreas H. Tuczka
Imprint@n26.com
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Fax: +49 (0) 30 364285082N26 Bank SE is authorised by Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht or BaFin).
Graurheindorfer Straße 108
53117 Bonn
and
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
poststelle@bafin.de
www.bafin.deComplaints and dispute resolution
Customer Support. In the event of difficulties relating to the good execution of the Terms and Conditions, and in general for any inquiry, the Customer must first of all contact the N26 Customer Support.
Email: support@n26.com
Livechat from the N26 App and Website in the Support section: Internet-Chat
Complaints Team (Service Litiges). After first contacting Customer Support and in case the Customer is not satisfied with the answer provided by Customer Support, the Customer can contact the Complaints Team (Service Litiges).
Email: litiges@n26.comFor Customers in a business relationship with N26 Bank SE with a deposit account associated to a German (DE) IBAN:
N26 Bank SE is obligated to participate in a dispute settlement at a Dispute Resolution Body for consumers.The following Bodies are competent for disputes arising from services offered according to Sec. 14 (1) No. 1-5 German Injunctions Act (Unterlassungsklagengesetz - UKlaG):
Schlichtungsstelle bei der Deutschen Bundesbank (Dispute Resolution Body at German Central Bank) Postfach 10 06 02, 60006 Frankfurt am Main Wilhelm-Epstein-Straße 14, 60431 Frankfurt am Main https://www.bundesbank.de/de/service/schlichtungsstelleThe following Bodies are competent for disputes arising from services offered according to Sec. 14 (1) No. 6 and 7 UKlaG:
Schlichtungsstelle bei der Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) (Dispute Resolution Body at Federal Financial Supervisory Authority) Referat ZR 3 Graurheindorfer Straße 108, 53117 Bonn https://www.bafin.de/DE/Verbraucher/BeschwerdenStreitschlichtung/BeiBaFinbeschweren/BeiBaFinbeschweren_node.htmlIf you have a dispute:
For Belgian consumers, you may also contact the Belgian Insurance Ombudsman:
Square de Meeûs 35, 1000 Brussels
Phone: +32 2 547 58 71
Email: info@ombudsman-insurance.be
Website: http://www.ombudsman-insurance.be/N26 Bank SE is registered in the register of intermediaries as an insurance intermediary with a license pursuant to Sec. 34d (1) of the German Trade, Commerce and Industry Regulation Act (Gewerbeordnung - GewO) under the registered number D-EZ32-J43G4-43 at the Berlin Chamber of Commerce and Industry (Industrie- und Handelskammer Berlin).N26 Bank SE
Voltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 271697 B
VAT-ID: DE305957096
Imprint@n26.com
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Fax: +49 (0) 30 364285082Industrie- und Handelskammer Berlin
Fasanenstraße 85
10623 Berlin
service@berlin.ihk.de
www.ihk-berlin.de/Deutscher Industrie- und Handelskammertag (DIHK) e.V.
Breite Straße 29
10178 Berlin
Phone: + 49 (0) 30 - 20 30 80
Fax: + 49 (0) 30 - 2 03 08 10 00
infocenter@berlin.dihk.de
Register access: www.vermittlerregister.infoSec. 34d GewO
Sec. 59-68 German Insurance Contract Act (Versicherungsvertragsgesetz - VVG)
Sec. 48b German Insurance Supervision Act (Versicherungsaufsichtsgesetz VAG)
German Insurance Intermediary Regulation (Versicherungsvermittlerverordnung - VersVermV)
The rules of professional conduct can be found on the website https://www.gesetze-im-internet.de provided by the German Federal Ministry of Justice.Versicherungsombudsmann e.V.
Postfach 08 06 32
10006 Berlin
Phone: +49 (0) 30 20 60 58 - 0
info@versicherungsombudsmann.de
www.versicherungsombudsmann.de
Ombudsmann Private Kranken- und Pflegeversicherung
Postfach 06 02 22
10052 Berlin
Phone: +49 (0) 800 2 55 04 44
ombudsmann@pkv-ombudsmann.de
www.pkv-ombudsmann.deCrystal Goh, Voltairestraße 8, 10179 Berlin is responsible for any journalistic-editorial content on our website pursuant to Sec. 18 (2) German Media Treaty on Broadcasting (Medienstaatsvertrag- MStV).presse@n26.com
You can find our current press releases here.Banks and authorities
officials.fr@n26.comUnless otherwise stated, all content appearing on N26 websites, particularly the texts, images, logos and downloadable documents are protected by copyright law. The reproduction or representation, in whole or in part, of the pages, data and any other constituent element of the website, by any process or medium whatsoever, is prohibited and constitutes, without the authorization of the publisher, an infringement""."