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Product Intern - Assistance

Department:
Product
Location:
Barcelona
N26 logo against a black background.
See Vanaja talk about her role at N26

About the opportunity

Please note: we are looking for candidates who are willing to commit to at least 6 months starting 01/01/23

We are seeking an Assistance Segment Intern to assist with assigned platform initiatives and support the Dash Platform team.

Assistance is a core segment in N26’s Product Tech department. We provide tooling and strategy by way of providing top tier support channels and easing friction in the customer support experience workflows.

Dash26 is a primary internal tooling platform used by our product feature teams to enable support for the N26 portfolio offerings. The Dash Platform team owns this platform, and provides core features and accelerates the build out of these internal features by creating tools and managing the platform. 

In this role, you will:

  • Assist with assigned internal tooling initiatives.

  • Lead and participate in agile ceremonies.

  • Manage administrative tasks.

  • Support the creation of workshops and presentations.

  • Support the Assistance team in operational processes.

  • Support the Assistance Director and Dash Platform PM in their daily business.

  • Help prepare research and documentation on initiative delivery.

 

What you need to be successful:

Background:

  • You are a Bachelor/Master Student or Graduate in one of the following fields: Business, Accounting, Finance or Economics, Computer Science, Math.

  • You have already gained some work experience in product or technology before or in an international company in a regulated environment (preferably in a bank/financial institution or consultancy)

  • Excellent written and oral language skills in English (Spanish is a bonus!)

  • You have a hands-on mentality and willingness to learn with a positive attitude

  • Have the demonstrated ability to maintain confidentiality

  • You are legally eligible to work in Spain

Traits:

  • Actively help yourself (and others) be successful

  • Continuously learn and challenge the status quo

  • Think globally, act locally

  • Strong bias for action

  • Give and receive open, direct and timely feedback

What’s in it for you:

  • Accelerate your career growth by joining one of Europe’s most talked about disruptors :rocket:
  • Employee benefits include discounts to fitness & wellness memberships, language courses, public transportation and more. 
  • A Premium N26 bank account. As well as subscriptions for friends and family members.
  • Varying vacation days depending on your location of work and duration of your internship. 
  • A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
  • Your choice of a Macbook or PC laptop

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. 

Founded in 2013, N26 now has 7 million customers in 24 markets. We employ more than 1,500 employees across 3 office locations in Berlin, Vienna and Barcelona. Besides the main offices, N26 also has local offices in Paris, Madrid, Milan, and São Paulo.

Sound good? Apply now for this position.

N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.