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UX Coordinator (Design & Research Operations)

Department:
Design
Location:
Berlin, Barcelona
N26 employees working and laughing in the office.

About the opportunity

We are looking for UX Coordinator to join N26’s UX Team.

In this role, you will be part of our UX Core function, whose mission is to amplify the value and impact of N26’s UX Team. UX Coordinator will help identify and resolve existing and potential operational overheads. Simply put, UX Coordinator will help craft the best possible experience for the UX Team, so they can focus on crafting the best possible experience for the users. You will report to our UX Core Lead.

This is us

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do, and it’s how we are building the global banking platform the world loves to use. Founded in 2013, N26 serves +7 million customers across 24 markets.

N26’s UX Team is part of the larger Product & UX organization. We are a multidisciplinary team of 40+ talented individuals (known as “UXers”), who practice Product Design, User Research, UX Writing and Design Operations. Most of our UXers are distributed across various cross-functional teams, looking after different product verticals.

UX Core is a centralized function within our UX Team that establishes the foundation for all UX work to happen. UX Core is responsible for UX Operations and Design System, while also serving as incubator for new disciplines, such as Content Design.

UXers within UX Core work on strategic initiatives that directly contribute to our Product, Tech, and UX (known internally as “PTX”) OKRs, without shying away from hands-on work when needed. Simply put, UX Core provides the time, space, and tools to boost creativity, innovation, and efficiency for the larger team and organization.

This is you

The UX Coordinator that we’re looking for ideally has the following traits:

  • Prior experience of working with stakeholders from UX, Creative, or Product teams.

  • Proven ability to remain organized and comfortable while working on multiple projects with various scopes, life cycles, and stakeholders.

  • Familiarity with common UX practices, coupled with understanding of user-centric and data-informed approaches.

  • Good verbal and written communication skills in English.

  • Willingness and enthusiasm to grow personally and professionally.

  • Proactive and positive attitude, especially when working through uncertainties and new challenges.

As UX Coordinator at N26, you will…

…collaborate closely with UX Operations Lead and the UX Team leadership on the following areas:

  • Infrastructure Management: ensuring the availability of tools that the team needs to do their jobs through software procurement and access management.

  • Process Improvement: streamlining workflow that supports cross-functional collaboration through capacity planning and operational enablement.

  • Community Engagement: fostering an engaging and inclusive working environment to help drive team’s engagement and satisfaction by organizing team routines and health checks.

  • Knowledge Distribution: making sure that all team members have relevant and timely information to do their jobs effectively by managing documentation and communication circulations.

What’s in it for you

  • Accelerate your career growth by joining one of Europe’s most talked about disruptors.
  • Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
  • As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.   
  • Vacation days vary depending on your location of work. Additional day of annual leave for each year of service. 
  • A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
  • A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.
We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
Founded in 2013, N26 now has 7 million customers in 24 markets. We employ more than 1,500 employees across 3 office locations in Berlin, Vienna and Barcelona. Besides the main offices, N26 also has local offices in Paris, Madrid, Milan, and São Paolo.

Sound good? Apply now for this position.

N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

* Please note that we can only consider applications in English *