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Banking Operations Analyst - Credit Operations & Customer Data

Department:
Operations
Location:
Berlin

We are The Mobile Bank.

Our vision is to build a bank the world loves to use.

Technology and design empower everything we do.

N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.5 million customers across 24 markets. Our team of over 1000 employees in 4 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched the initial product in early 2015. Since January 2015, N26 has been available for Android, iOS, and desktop. N26 has raised more than $500 million from investors including Insight Venture Partners, GIC, Tencent, Allianz X, Peter Thiel’s Valar Ventures, Li Ka-Shing’s Horizons Ventures, Earlybird Venture Capital, Greyhound Capital, Battery Ventures, in addition to members of the Zalando management board, and Redalpine Ventures.

Once here you will

  • We are looking for an experienced and motivated professional to carry out processes related to our credits and customer data topics.
  • You will work on all processes in your area with a substantial degree of autonomy, and be the first person at hand if any issues arise.
  • You detect inefficiencies in the team’s workflows proactively and propose efficient solutions.
  • You are up for projects based on your strengths and interests.
  • Your passion for innovation and automation will allow you to make a tangible and credible impact to our business.

What you will bring along

  • Your previous experience in Banking Operations will help you thrive in our fast paced environment. Ideally, you have previous experience in Credit Operations and Customer Data Requests (Bank, Credit Reporting Agencies & GDPR Requests).
  • As an ambitious and committed individual, you are eager to learn and have an urge to drive the improvement and optimisation of our processes.
  • You are comfortable working in a highly driven team and with a substantial degree of autonomy in a fast-paced environment.
  • You manage time effectively, set priorities and meet deadlines.
  • You speak German and English fluently (French, Spanish or Italian is a plus!).
  • You have successfully completed a banking apprenticeship or hold a university degree in business studies (with major in Banking & Finance) or a related field.
  • Your experience with CRM and issue tracking tools is a plus (e.g. Salesforce & JIRA)
  • Analytics comes naturally to you, and you know how to handle Excel and Google Sheets. SQL knowledge will be an advantage.
  • You are a team player. Obviously. We work hard together, but we have fun along the way.

What we offer

  • High degree of autonomy and ownership for your topics
  • Working with international, highly engaged peers
  • Flat hierarchy and open communication
  • Getting things done attitude
  • Keep up to date with our InsideN26 Magazine
  • Exciting challenges
  • Find a career path. Not just a job. Some of our benefits and rewards can be found on our careers website

Sound good? Send us your application online, and we’ll get back to you soon.