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Banking Operations Analyst - Card Fraud Prevention


We are The Mobile Bank.

Our vision is to build a bank the world loves to use.

Technology and design empower everything we do.

N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.5 million customers across 24 markets. Our team of over 1000 employees in 4 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched the initial product in early 2015. Since January 2015, N26 has been available for Android, iOS, and desktop. N26 has raised more than $500 million from investors including Insight Venture Partners, GIC, Tencent, Allianz X, Peter Thiel’s Valar Ventures, Li Ka-Shing’s Horizons Ventures, Earlybird Venture Capital, Greyhound Capital, Battery Ventures, in addition to members of the Zalando management board, and Redalpine Ventures.

Once here you will

  • We are looking for an experienced and motivated professional for our Card Fraud Prevention team running and further enhancing our Fraud Prevention systems in order to protect our customers and N26 on a best-in-class level.
  • You will work on all processes in your area with a substantial degree of autonomy, and be the first person at hand if any issues arise.
  • This role is key to the hub of our Card Operations, and you will be constantly working to remove inefficiencies, and improve our banking system.
  • Your passion for innovation and automation will allow you to make a tangible and credible impact to our business.

What you'll bring along

  • Your previous experience with Card Schemes and/or Fraud Prevention will help you thrive in our fast paced environment. Ideally, you have previous experience in Card Fraud investigating and reporting as well as advanced knowledge of MasterCard or Visa Rules & Regulations
  • As an ambitious and committed individual you bring a desire to learn and improve your current knowledge as well as a desire to drive the improvement and optimisation of our processes.
  • You are comfortable in a highly driven team and working with a substantial degree of autonomy in a fast-paced environment.
  • You manage time effectively, set priorities and meet deadlines.
  • You speak English and German, French, Spanish or Italian fluently
  • You have successfully completed a banking apprenticeship or hold a university degree in business studies (with major in Banking & Finance) or a related field.
  • Analytics comes naturally to you, and you have proficient skills in handling Excel/Google Sheets and SQL.
  • Your experience with CRM and issue tracking tools is a plus (e.g. Salesforce & JIRA)
  • You are a team player. Obviously. We work hard together, but we have fun along the way.

What we offer

  • High degree of autonomy and ownership for your topics
  • Working with international, highly engaged peers
  • Flat hierarchy and open communication
  • Getting things done attitude
  • Keep up to date with our InsideN26 Magazine
  • Exciting challenges
  • Find a career path. Not just a job. Some of our benefits and rewards can be found on our careers website

Sound good? Send us your application online, and we’ll get back to you soon.