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Strategy and Operations Manager - Italy

European Markets

We are The Mobile Bank.

Our vision is to build a bank the world loves to use.

Technology and design empower everything we do.

N26 is Europe’s first Mobile Bank with a full European banking license. We have 3.5 million customers across 24 markets. Our team of over 1300 employees in 5 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched the initial product in early 2015. Since January 2015, N26 has been available for Android, iOS, and desktop. N26 has raised more than $670 million from investors including Insight Venture Partners, GIC, Tencent, Allianz X, Peter Thiel’s Valar Ventures, Li Ka-Shing’s Horizons Ventures, Earlybird Venture Capital, Greyhound Capital, Battery Ventures, in addition to members of the Zalando management board, and Redalpine Ventures.

Once here you will...

  • Master complex strategic, operational, regulatory, analytical banking challenges
  • Master the competitive landscape in the Italian market and identify needs of  new product and services for the market 
  • Analyse diverse data sets to devise data driven solutions to come up with smart strategies to conquer the Italian market
  • Lead key strategic projects end-to-end, from initial strategy design to complete execution and ongoing improvement management
  • Run projects to support local market initiatives - driving customer growth, improve conversion, support local operations and delivering innovative and market leading customer experience
  • Work with partners across N26 functional groups through cross-functional tasks and projects ranging across: banking operations, customer service, product strategy, data analytics, finance, risk, legal and local regulation 
  • Become the Strategy & Operations champion for Italy for all internal and external stakeholders
  • Partner with the Italian General manager, to drive growth in the country and develop “The bank the world loves to use”

What you’ll bring along...

  • N26 is an industry disrupter and we are looking for innovative minds with a strong hands-on mentality and a high motivation to actively contribute to our company's success
  • A quick learning ability, outstanding analytical skills and a structured way of thinking as well as an exceptional attention to details
  • Passion about the banking industry and an interest in understanding and deepening your knowledge of the banking business and operations
  • An independently and proactively approach to new topics
  • Outstanding communication skills
  • 5-8 years experience in Consulting with a focus on banking
  • FinTech experience, project management experience and experience in analysing large data sets with SQL queries are a plus

What we offer

  • Forget micromanagement: we trust you to own your projects and processes - of course we'll support you whenever needed
  • Conquer a new market: build a brand from scratch and make N26 the bank the people love to use
  • Have massive impact: bring in your personal approach in growing the business together with a brand new team
  • Learn from the best: Work closely with the General Manager - Italy to help make N26 the leading mobile bank in this market
  • Your choice: new Mac or Windows laptop
  • Find a career path. not just a job. benefits and rewards can be found on our careers website