We are The Mobile Bank.
Our vision is to build a bank the world loves to use.
Technology and design empower everything we do.
N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.3 million customers across 24 markets. Our team of over 800 employees in 3 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched the initial product in early 2015. Since January 2015, N26 has been available for Android, iOS, and desktop. N26 has raised more than $500 million from investors including Insight Venture Partners, GIC, Tencent, Allianz X, Peter Thiel’s Valar Ventures, Li Ka-Shing’s Horizons Ventures, Earlybird Venture Capital, Greyhound Capital, Battery Ventures, in addition to members of the Zalando management board, and Redalpine Ventures.
Once here you will
- Verify the our future users' identities and documents through verification video-calls
- Act as a representative of our brand - you are often the only human touch point N26 users encounter in their customer journey!
- Protect the bank the world loves to use against frauds
- Support AML and other operational departments
- Provide information about our product and features
- Deliver a professional and pleasant experience to our customers around the world
What you will bring along
- Fluency in English and one of the following languages - French or German or Italian
- Experience in the service industry is strongly preferred
- Excellent communication skills, friendly and customer oriented personality
- Good understanding of N26 products, ability to cross-sell
- Experienced user of MS Office, Salesforce is a plus
- You are reliable and punctual
What we offer
- High degree of autonomy
- Working with international, highly engaged peers
- Flat hierarchy and open communication
- Getting things done attitude
- Excellent employee benefits including premium black card, BVG transportation ticket subsidy, Urban Sport Club subsidy, Brown Bag Lunch, Pizza Friday and more - take a look at our careers website
- Keep up to date with our InsideN26 Magazine
Sounds good? Send us your application online, and we’ll get back to you soon.