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Community Manager - German market

Department:
Marketing
Location:
Berlin

We are The Mobile Bank.
Our vision is to build a bank the world loves to use.
Technology and design empower everything we do.

N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has more than 430+ employees and more than 1 million customers in 17 countries. N26 has raised more than $215 million from renowned investors including Allianz X, Tencent Holdings Limited, Li Ka-Shing’s Horizons Ventures, Peter Thiel’s Valar Ventures, members of the Zalando management board and Earlybird Venture Capital.

Once here you will

  • Create original content and adapt global initiatives to drive engagement on all local social media channels.
  • Brainstorm, create and execute projects and initiatives to let the world know about N26, thus increase brand awareness.
  • Engage and grow N26 German speaking community and influencers.
  • Amplify N26 virality on social media and product launches, events, etc.
  • Manage the German community beyond digital (goodies, events, etc.) - even organise local events in Germany.
  • Work closely with the customer service to improve customer experience.
  • Analyze data and give clear recommendations for improvements.

What you will bring along

  • You have a Bachelor’s Degree (or Master’s)
  • 1-2 years of Community Management across main social media platforms for B2C brands
  • Native German speaker or have 100% fluency (having lived in Germany for many years) and fluent in English
  • You breath stories, swipe is your second nature and you think news should only have 280 characters
  • You have proven experience at growing an online community and building a community of influencers
  • You know how to handle platforms natively or through management tools, and have some experience with reporting
  • You know how to share and present to a broader audience
  • You are a team player and always ready to help others
  • You are creative and have a drive for action
  • Banking experience is not necessary

What we offer

  • High degree of autonomy
  • Crucial role in a highly motivated, talented team
  • Your choice of a new Mac or Windows laptop
  • Flat hierarchy and open communication
  • Newly designed office in Berlin-Mitte
  • A stack of the most modern technologies
  • Probably the best cup of coffee in the neighbourhood

Sound good? Send us your application online, and we’ll get back to you soon.