Imprint
This website is jointly provided by N26 AG and N26 Bank AG.
N26 AG
Voltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 247469 B
Management board: Valentin Stalf (Chairperson), Maximilian Tayenthal, Carina Kozole, Jan Stechele
Supervisory board: Marcus W. Mosen (Chairperson), Jörg Gerbig (Deputy), Dr. Barbara Roth, Dr. Julian Deutz, Déborah Carlson-Burkart
VAT-ID: DE290735643
Imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082
What3Words Address: ///mascot.trap.weep
N26 Bank AG
Voltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 247466 B
VAT-ID: DE305957096
Management board: Maximilian Tayenthal, Carina Kozole, Jan Stechele
Supervisory board: Marcus W. Mosen (Chairperson), Déborah Carlson-Burkart (Deputy), Dr. Barbara Roth
Imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082
Responsible supervisory authority
Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) (Federal Financial Supervisory Authority)
Graurheindorfer Straße 108
53117 Bonn
and
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
poststelle@bafin.de
www.bafin.de
Extrajudicial dispute resolution
N26 Bank AG is obligated to participate in a dispute settlement at a Dispute Resolution Body for consumers.
The following Bodies are competent for disputes arising from services offered according to Sec. 14 (1) No. 1-5 German Injunctions Act (Unterlassungsklagengesetz - UKlaG):
Schlichtungsstelle bei der Deutschen Bundesbank (Dispute Resolution Body at German Central Bank)
Postfach 10 06 02, 60006 Frankfurt am Main
Wilhelm-Epstein-Straße 14, 60431 Frankfurt am Main
https://www.bundesbank.de/de/service/schlichtungsstelle
The following Bodies are competent for disputes arising from services offered according to Sec. 14 (1) No. 6 and 7 UKlaG:
Schlichtungsstelle bei der Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) (Dispute Resolution Body at Federal Financial Supervisory Authority)
Referat ZR 3
Graurheindorfer Straße 108, 53117 Bonn
https://www.bafin.de/DE/Verbraucher/BeschwerdenStreitschlichtung/BeiBaFinbeschweren/BeiBaFinbeschweren_node.html
European online dispute resolution platform
The European commission has set up an European online dispute resolution platform (ODR platform) under the following link: https://ec.europa.eu/consumers/odr/. A consumer may access the ODR platform for purposes of any extrajudicial settlement of disputes arising from online contracts for services concluded with a business established within the EU.
Information in context of insurance sales
N26 Bank AG is registered in the register of intermediaries as an insurance intermediary with a license pursuant to Sec. 34d (1) of the German Trade, Commerce and Industry Regulation Act (Gewerbeordnung - GewO) under the registered number D-EZ32-J43G4-43 at the Berlin Chamber of Commerce and Industry (Industrie- und Handelskammer Berlin).
Information on the intermediary:
N26 Bank AG
Voltairestraße 8, 10179 Berlin
Commercial register number: Amtsgericht Charlottenburg - HRB 247466 B
VAT-ID: DE305957096
Imprint@n26.com
Internet-Chat
Fax: +49 (0) 30 364285082
The competent supervisory authority is:
Industrie- und Handelskammer Berlin
Fasanenstraße 85
10623 Berlin
service@berlin.ihk.de
www.ihk-berlin.de/
Joint Supervisory Authority according to Sec. 11a (1) GewO:
Deutscher Industrie- und Handelskammertag (DIHK) e.V.
Breite Straße 29
10178 Berlin
Phone: + 49 (0) 30 - 20 30 80
Fax: + 49 (0) 30 - 2 03 08 10 00
infocenter@berlin.dihk.de
Register access: www.vermittlerregister.info
Rules of professional conduct:
Sec. 34d GewO
Sec. 59-68 German Insurance Contract Act (Versicherungsvertragsgesetz - VVG)
Sec. 48b German Insurance Supervision Act (Versicherungsaufsichtsgesetz VAG)
German Insurance Intermediary Regulation (Versicherungsvermittlerverordnung - VersVermV)
The rules of professional conduct can be found on the website https://www.gesetze-im-internet.de provided by the German Federal Ministry of Justice.
Extrajudicial customer dispute resolution for insurers:
Versicherungsombudsmann e.V.
Postfach 08 06 32
10006 Berlin
Phone: +49 (0) 30 20 60 58 - 0
info@versicherungsombudsmann.de
www.versicherungsombudsmann.de
Ombudsmann Private Kranken- und Pflegeversicherung
Postfach 06 02 22
10052 Berlin
Phone: +49 (0) 800 2 55 04 44
ombudsmann@pkv-ombudsmann.de
www.pkv-ombudsmann.de
Journalistic-editorial offering
Crystal Goh, Voltairestraße 8, 10179 Berlin, is responsible for any journalistic-editorial content on our website pursuant to Sec. 18 (2) German Media Treaty on Broadcasting (Medienstaatsvertrag - MStV).
Press inquiries
presse@n26.com
You can find our current press releases here.
Banks and authorities
officials@n26.com