Frequently asked questions
If you have travel insurance, you’re protected from certain financial risks and losses that can occur while you’re traveling.
If you have an N26 You, Business You, or an N26 Metal or Business Metal bank account, you can claim travel insurance in case of trip cancellation or curtailment. Additionally, you’re covered for flight delays over 4 hours, and if your luggage is held up or goes missing.
With medical travel insurance in case of emergencies, you can also make a claim up to €1,000,000 for you, your partner and kids. This also includes dental emergencies.
If you’re an N26 Metal or Business Metal customer, you’re also covered up to €2,000 for mobile theft and damage if the event and phone are eligible.
To make an insurance claim, open your N26 app and go to My Account. Tap on your account name under ‘Manage,’ and go to ‘Allianz insurance coverage.’ Select the type of claim you’d like to make and tap ‘Start my claim process.’ Please follow the step-by-step guide on how to submit the required documents to Allianz.
For more information, please refer to the Terms and Conditions.
*The insurance on this page is offered exclusively to new-joining customers after 13.11.2019. Subject to the policy Terms and Conditions.